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1. How does the digital invitation service work?
Our digital invitation service allows you to create stunning and personalized digital invitations for your events. You can choose from a variety of templates, customize the design to match your event's theme, and then easily send them to your guest list.
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2. How long does it take to process digital invitation
orders? When should I send out invitations before my
event?
Upon payment confirmation, the processing time for digital invitations ranges between 3-5 working days.
As for sending invitations, we’d recommend our clients to dispatch them 2-4 weeks before the actual event date. This timeframe allows recipients ample time to RSVP and plan accordingly.
Similarly, digital invitation orders should be made at least 2-4 weeks before event date. Last minute orders are not recommended. -
3. What types of events can I use digital invitations
for?
You can use our digital invitations for a wide range of events, including weddings, birthdays, baby showers, corporate gatherings, and more.
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4. Are there any design options available for the
invitations?
Yes, we offer a wide range of design options, including themes, colors, fonts, and the ability to include your own photos & videos, ensuring your invitations match your event's style perfectly.
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5. Can I include photos or videos in my digital
invitations?
Absolutely! You can upload photos and videos to make your invitations more engaging and memorable.
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6. Is there a limit to the number of guests I can invite
with digital invitations?
There's no fixed limit on the number of guests you can invite. You can invite as many guests as needed for your event.
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7. How do I manage RSVPs and guest responses?
Our service provides easy RSVP tracking and database list, allowing you to keep track of guest responses and attendance accordingly.
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8. Can I send reminders to guests who haven't responded
to the invitation?
Yes, at your own convenience, you can send gentle reminders to guests who haven't responded to ensure you have an accurate guest count for your event.
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9. What devices and platforms are compatible with your
digital invitations?
Our digital invitations are compatible with a wide range of devices and platforms, making it easy for your guests to view and interact with them.
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10. Is there a cost associated with using your digital
invitation service?
We offer bronze, silver and gold pricing plans to suit your needs. Our bronze plan provides basic features, while the silver and gold plan offers additional customization options and features.
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11. How secure is the information shared through digital
invitations?
Your privacy and security are our top priorities. We use secure encryption protocols to protect the information shared through our digital invitations.
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12. How do I contact customer support if I encounter any
issues?
You can reach our dedicated customer support team by clicking the WhatsApp button or drop us a message in our website, and we'll be happy to assist you with any questions or concerns.
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13. Are there any restrictions on the number of
invitations I can send at once?
There are no restrictions on the number of invitations you can send. You can send invitations to your entire guest list at once via your preferred distribution medium ie. WhatsApp.
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14. Can I track who has viewed and interacted with my
invitations?
Yes, our service provides database and tracking features, allowing you to see who has sent their RSVP and responded to your invitations.
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15. Do you offer options for sending physical invitations
alongside digital ones?
Currently, we focus exclusively on digital invitations, but you can still opt for our add on service to print your digital invitation if you prefer a physical copy for some guests.
